1. About this website
My Business Energy Refunds provides information about potential business energy commission claims and an enquiry service. The website is operated by X FIFTEEN LTD, registered in England and Wales under company number 16122005. For service questions, contact contact@mybusinessenergyrefunds.co.uk.
2. Information and enquiries
Our potential claim review covers energy contracts signed before 1 October 2022 (30 September 2022 or earlier). Contracts signed on or after 1 October 2022 do not meet this service’s contract-date criterion. Meeting this criterion does not establish entitlement to compensation.
The content is general information, not advice on your particular legal position. Using an energy broker, spending a particular amount or recognising a situation described on the website does not establish entitlement to compensation.
Submitting an enquiry asks for contact about your circumstances. It does not appoint a solicitor or claims representative, create a client agreement, start legal proceedings or preserve any legal time limit.
3. Enquiry submission
Submitting the enquiry form saves your details for our authorised team to contact you about your potential claim. Search services, where connected, process the search terms you enter.
4. Claims and fees
Whether a claim can be brought, its value and the time it may take depend on the facts and applicable law. No outcome, payment or timescale is guaranteed.
Representation, fees, deductions, VAT, cancellation provisions and any potential costs must be explained in a separate written agreement before you appoint a provider. These website terms do not set those fees. The service’s final engagement terms are awaiting confirmation.
5. Information you provide
Please provide accurate information that you are entitled to share. Do not impersonate someone else, submit unsolicited marketing, upload harmful material or attempt to gain unauthorised access to the service.
Companies House results identify public company records. Selecting a company does not verify your identity, authority to represent that company or eligibility for a claim.
6. External information
Links to news articles, Companies House and official guidance are provided for context. External publishers are responsible for their own content. References to those organisations do not imply an endorsement of this service.
7. Availability and rights
Content may be updated and access may be interrupted for maintenance or other reasons. Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded.
8. Privacy and contact
Read our Privacy Policy for information about website data and enquiry handling. For service questions, email contact@mybusinessenergyrefunds.co.uk.
Complaints
If something has gone wrong, email contact@mybusinessenergyrefunds.co.uk with your business name and what happened. We look into it and reply in writing. If your complaint concerns a solicitor from our panel, we pass it to them and tell you who is handling it. You can also complain to your supplier and to the Energy Ombudsman free of charge.
