Business energy, broker commission claims
Used an energy broker? The commission they were paid may be yours to claim.
Brokers were often paid by the supplier out of your unit rate, without telling you how much. Seven details and your account manager calls you. We get the paperwork together with you, and we place your claim with the right solicitor from our regulated panel.
Upheld at the Supreme Court
In January 2026 it allowed a business's appeal against Engie, by agreement after Hopcraft, over broker commission it was not properly told about.
Seven details, under a minute
We chase the supplier and the paperwork. You get your account manager and a claim page, not a call centre.
Nothing upfront, no win no fee
A regulated solicitor takes the case on. Time limits apply to older contracts, so sooner is better.
Calculator
What could your claim be worth?
Three taps. An estimate from your bill and typical commission rates, not a quote.
How long was the contract?
When was it signed?
Estimated hidden commission over the contract
£3,000 to £10,500
Typically around £6,000
Plus up to 8% interest a year, about £480*
*A rough figure: 8% a year on the typical amount. Interest is at the court's discretion.
Check if you can claim itHow we worked it out
£1,500 a month at about 18p a unit is roughly 100,000 units a year. Brokers' hidden commission is typically 1p to 3.5p a unit. Over 3 years that is the range above. Interest can be added on top, often up to 8% a year, at the court's discretion. A no win, no fee solicitor's fee applies if the claim succeeds; you see it in writing first. The real figure comes from your supplier's records under your Letter of Authority, and every case is reviewed individually.
Is this you?
You can check if all three are true
Cafes, garages, salons, shops, workshops, farms, offices. If a broker set up the energy, the question is the same.
Any kind of business
Limited companies use the form. Sole traders and partnerships call us on 01332 492384 and we take the details by phone.
A broker set up the contract
A consultant, broker or comparison firm, with any supplier, current or former.
Signed before October 2022
Later contracts can qualify too if the business had 10 or more staff. Not sure? Check anyway.
Still not sure it applies to you?
Under a minute tells you. There is nothing to pay to find out.
The claim
Your unit rate had the broker's commission hidden inside it.
Your bill showed one price per unit. You thought it was all energy. Part of every unit was the broker's commission, paid to them by the supplier and never shown as its own line. Most businesses were told nothing, or only that "a commission may be payable".
3.5p looks small. Then it adds up.
Your energy billOne month, electricityWhat was inside that 24.5p
Of every £100 you paid for units, £14 went to the broker.
What makes a claim
The proof
On the news, through the courts, and now on the regulator's list
Hidden broker commission isn't our theory. Here is who has reported it and where it stands.
14 Aug 2023‘Rogue’ energy brokers spark £2.5 billion worth of compensation claims
Read the ITV reportAfter Hopcraft, the Supreme Court allowed a business's appeal against Engie, by agreement between the parties, and gave judgment for it over broker commission it was not properly told about.
Expert Tooling v EngieMore than 5,000 businesses have joined one group claim against energy suppliers alone.
Small Business UKThe regulator names hidden commissions as a concern and is preparing to regulate energy brokers.
Read Ofgem's statementReported facts from the sources linked, not a promise about your claim. Every case is reviewed individually and outcomes are not guaranteed.
How it works
Five steps. Most of them are ours.
Every check opens a claim page: the checklist of what a solicitor needs to represent you, kept up to date as things come in. The more of your own paperwork you can find, the faster it moves.
Check
Seven details: your name, business, email, mobile, average monthly bill, whether a broker arranged your contract before October 2022, and how long it ran. Nothing to sign today.
Under a minuteWe request your records
Your Letter of Authority lets us ask your supplier for your contracts and bills. We do the chasing.
Nothing for you to doYour account manager calls you
What you have, what the broker told you, and any questions. Or book a time that suits you.
Same working dayAdd what you can find
On your claim page or WhatsApp. Photos or PDFs, one at a time or all at once.
Optional, but fasterA solicitor from our panel takes it on
Matched to your type of claim, with everything already in order.
No win, no feeWho you'll deal with
Your own account manager and a claim page, not a call centre
The person who calls you is the person on your claim page. They call at the time you choose, see the same checklist you do, and go through the questionnaire and the agreement with you and the solicitor on one call. Nothing goes to a solicitor until the case is complete, and nothing goes ahead without you.
How we're regulated and paid
My Business Energy Refunds is X FIFTEEN LTD, company 16122005, ICO registration ZC060311We check and prepare claims; a regulated solicitor pursues them and pays us an introducer feeWe work with a panel of regulated solicitors, so we place your claim with the one best suited to your type of case, for the best chance of successWe are not a law firm, and this claim type is not regulated by the FCAQuestions
Questions people ask
The short answers. The long ones, with the case law and the Ofgem rules, are in our guides.
All questions and guidesWhat if I can't find my contract or bills?
That is fine, and common. Your Letter of Authority lets us ask your supplier for your contracts and bills, and we do the chasing. Anything you can find yourself, added on your claim page or sent on WhatsApp, makes it faster.
Does the Letter of Authority commit me to a claim?
No. It lets us request your records from your supplier, and there is nothing to pay. A claim only goes ahead once a solicitor from our panel takes it on and you have agreed their terms in writing. Nothing goes ahead without you.
What will the solicitor need from me?
Your bills, the contract and any paperwork from the broker, which we gather with you on your claim page, and their questionnaire. Your account manager goes through the questionnaire and the agreement with you and the solicitor on one call.
How long does it take?
Suppliers usually reply to a records request within 21 days. Once we have everything, we review your pack within a day or two, and placing it with a solicitor from our panel takes 2 to 4 weeks. Settlement then takes weeks to months, depending on how the supplier or broker responds. Your claim page shows where it is.
My contract was signed after October 2022. Can I still check?
Yes. Later contracts can qualify too if the business had 10 or more staff. Not sure? Check anyway; there is nothing to pay to find out.
Under a minute to find out.
Under a minute, then your account manager aims to call you within a few hours on a working day. Call us now if you would rather talk it through first.
Business energy, broker commission
Used an energy broker? The commission they were paid
may be yours to claim.
Brokers were often paid by the supplier out of your unit rate, without telling you how much. Seven details and your account manager calls you. We get the paperwork together with you, and we place your claim with the right solicitor from our regulated panel.
Check my claim Watch the 27-second filmUpheld at the Supreme Court. In January 2026 it allowed a business's appeal against Engie, by agreement after Hopcraft, over broker commission it was not properly told about.
Seven details, under a minute. Nothing to sign today. Your account manager calls you and we get the paperwork together.
Nothing upfront, no win no fee. We place it with the right solicitor from our regulated panel. Time limits apply to older contracts.
Calculator
What could your claim be worth?
Three taps. An estimate from your bill and typical commission rates, not a quote.
Before VAT, electricity and gas together.
A rough figure is fine.
How long was the contract?
When was it signed?
Estimated hidden commission
over the contract
£3,000 to £10,500
Typically around £6,000
Plus up to 8% interest a year, about £480*
*A rough figure: 8% a year on the typical amount. Interest is at the court's discretion.
Check if you can claim itHow we worked it out
£1,500 a month at about 18p a unit is roughly 100,000 units a year. Brokers' hidden commission is typically 1p to 3.5p a unit. Over 3 years that is the range above. Interest can be added on top, often up to 8% a year, at the court's discretion. A no win, no fee solicitor's fee applies if the claim succeeds; you see it in writing first. The real figure comes from your supplier's records under your Letter of Authority, and every case is reviewed individually.
Is this you?
You can check if all three are true
Any kind of business
Limited companies use the form. Sole traders and partnerships call us on 01332 492384 and we take the details by phone.
A broker set up the contract
A consultant, broker or comparison firm, with any supplier, current or former.
Signed before October 2022
Later contracts can qualify too if the business had 10 or more staff. Not sure? Check anyway.
Still not sure it applies to you?
Under a minute tells you. There is nothing to pay to find out.
Watch
How the claim works, in 27 seconds
Sparky explains where the commission hides and how you claim it back. Captions on, no sound needed.
The claim
Your unit rate had the broker's commission hidden inside it.
Your bill showed one price per unit. Part of every unit was the broker's commission, and it never had its own line.
Your energy billOne month, electricityWhat was inside that 24.5p
Of every £100 you paid for units, £14 went to the broker.
3.5p looks small. Then it adds up.
What makes a claim
The proof
On the news, through the courts, and now on the regulator's list
14 Aug 2023‘Rogue’ energy brokers spark £2.5 billion worth of compensation claims
Read the ITV reportAfter Hopcraft, the Supreme Court allowed a business's appeal against Engie, by agreement between the parties, and gave judgment for it over broker commission it was not properly told about.
Expert Tooling v EngieMore than 5,000 businesses have joined one group claim against energy suppliers alone.
Small Business UKThe regulator names hidden commissions as a concern and is preparing to regulate energy brokers.
Read Ofgem's statementReported facts from the sources linked, not a promise about your claim. Every case is reviewed individually and outcomes are not guaranteed.
How it works
Five steps. Most of them are ours.
Every check opens a claim page: the checklist of what a solicitor needs to represent you, kept up to date as things come in.
Check
Seven details: your name, business, email, mobile, average monthly bill, whether a broker arranged your contract before October 2022, and how long it ran. Nothing to sign today.
Under a minuteWe request your records
Your Letter of Authority lets us ask your supplier for your contracts and bills. We do the chasing.
Nothing for you to doYour account manager calls you
What you have, what the broker told you, and any questions. Or book a time that suits you.
Same working dayAdd what you can find
On your claim page or WhatsApp. Photos or PDFs, one at a time or all at once.
Optional, but fasterA solicitor from our panel takes it on
Matched to your type of claim, with everything already in order.
No win, no feeWho you'll deal with
Your own account manager and a claim page, not a call centre
The person who calls you is the person on your claim page. They call from 01332 492384 at the time you choose and see the same checklist you do. Nothing goes to a solicitor until the case is complete, and nothing goes ahead without you.
How we're regulated and paid
X FIFTEEN LTD, company 16122005, ICO registration ZC060311A regulated solicitor pursues the claim and pays us an introducer feeWe work with a panel of regulated solicitors, so we place your claim with the one best suited to your type of case, for the best chance of successNot a law firm; this claim type is not regulated by the FCAQuestions
Questions people ask
What if I can't find my contract or bills?
That is fine, and common. Your Letter of Authority lets us ask your supplier for your contracts and bills, and we do the chasing. Anything you can find yourself, added on your claim page or sent on WhatsApp, makes it faster.
Does the Letter of Authority commit me to a claim?
No. It lets us request your records from your supplier, and there is nothing to pay. A claim only goes ahead once a solicitor from our panel takes it on and you have agreed their terms in writing. Nothing goes ahead without you.
What will the solicitor need from me?
Your bills, the contract and any paperwork from the broker, which we gather with you on your claim page, and their questionnaire. Your account manager goes through the questionnaire and the agreement with you and the solicitor on one call.
How long does it take?
Suppliers usually reply to a records request within 21 days. Once we have everything, we review your pack within a day or two, and placing it with a solicitor from our panel takes 2 to 4 weeks. Settlement then takes weeks to months, depending on how the supplier or broker responds. Your claim page shows where it is.